Mercy Center Burlingame intends to continue to be a place of calm, peace, and wellness during this time. 

Due to the close proximity to the Burlingame Sisters of Mercy Residence we are currently requiring that all guests be fully vaccinated and boosted per CDC guidelines before entering the campus buildings.

Stay Home if you Have Symptoms:

  • Take care of yourself and others by staying home if you have a fever (99.5 degrees F or higher), shortness of breath, or other COVID-19 symptoms.

COVID Vaccinations:
Please come prepared to supply evidence of being fully vaccinated for COVID-19.

All guests must supply evidence of being fully vaccinated for COVID-19 upon entry to our buildings.

At this time we do not require proof of being “boosted” but we do encourage it based on CDC guidelines.

Please provide one of the following:

  • Show your vaccination card (which includes name of person vaccinated, type of vaccine provided, and date last dose administered).
  • A photo of a vaccination card as a separate document.
  • A photo of your vaccine card stored on a phone or electronic device.
  • Documentation of vaccination from a health care provider.
  • Guests who do not have evidence of vaccination will not be allowed entry into the building.


  • Masks are required in the chapel at all times.
  • If San Mateo County COVID positivity rate is 5% or over, we require a properly fitting face mask everywhere and at all times in the building (except when alone in a bedroom or office room, or while eating in the dining room). If San Mateo County COVID positivity rate is under 5% we recommend wearing masks but do not require them.
  • Cover your cough, sneeze, or yawn with a tissue. If a tissue is not available cough, sneeze, or yawn into your elbow.
  • Masking is not required outdoors on the Sisters of Mercy property.

Large Groups with more than seventy-five (75) participants:

  • All guests attending with a larger group of more than seventy-five (75 participants) must each supply evidence of having a negative COVID-19 PCR test within 72 hours prior to the arrival of your event, or a rapid test on the day of arrival. (Guests may take their rapid test in the lobby and wait for results.) Guests must provide their own rapid test kits if planning to take the COVID test onsite.
  • Show document or electronic record from the COVID-19 PCR testing facility showing a negative result with the guest’s name and the date of the test.
  • Guests attending with a larger group of more than seventy-five (75 participants) who do not have evidence of a negative COVID-19 PCR test or negative COVID-19 rapid test on the day of arrival will not be allowed entry into the building beyond the lobby.

Medical Emergency and Illness Policy:

  • If there is a medical emergency please call 911 immediately. Then, notify your contact person for your group, and the front desk so they can help facilitate health care professionals onto the campus and to your location.
  • If someone becomes ill (non-emergent) during the retreat, please contact the point of contact for your retreat and call the front desk (650) 340-7474 or the security cell number for emergencies (650) 464-9941 to inform us of what is happening. The receptionist and/or the security personnel will assist you in getting help and inform the point of contact person from your group (if you haven’t already).
  • If the ill person is not able to leave Mercy Center of their own accord, we will call the local paramedics for assistance.
  • After seeking medical attention, please follow-up with Mary Dillard, Mercy Center Director at (650) 477-8984 to let us know how you are doing and provide us with any health information that may affect other guests or staff.
  • Since we are not a medical facility, we will not be able to let anyone convalesce or quarantine at Mercy Center but we will help you locate a nearby hotel if needed.
  • IF, after arrival, you become ill and test COVID positive or if you are notified by someone you have been in close contact with that they are COVID positive, you will be required to leave Mercy Center immediately as we do not allow guests to quarantine on our property as we wish to reduce exposure or possible exposure to other guests, the Sisters in residence and our staff. Questions may be directed to Cristina Esguerra at (650) 340-7474 or Mary Dillard at (650) 477-8984. 

Our Commitment to Cleanliness:

  • Meeting rooms, common areas, and bedrooms are being thoroughly cleaned and sanitized using CDC recommendations.
  • Sanitizing stations are placed throughout the building to encourage frequent use.
  • Frequently touched surfaces such as doorknobs and elevator buttons are being disinfected regularly and sanitized using CDC recommendations.

We look forward to welcoming you to Mercy Center Burlingame.

This policy may be changed and updated as more information becomes available. Mercy Center will comply with government issued directives regarding COVID-19, as well as make decisions based on the unique needs of our community.