Mercy Center Burlingame intends to continue to be a place of calm, peace, and wellness during this time. 

Due to the close proximity to the Burlingame Sisters of Mercy Residence we are currently requiring that all guests be fully vaccinated and boosted per CDC guidelines before entering the campus buildings.

Stay Home if you Have Symptoms:

  • Take care of yourself and others by staying home if you have a fever (99.5 degrees F or higher), shortness of breath, or other symptoms of illness.

COVID Vaccinations:
Please come prepared to supply evidence of being fully vaccinated for COVID-19.

All guests must supply evidence of being fully vaccinated for COVID-19.

  1. Show your vaccination card.
  2. A photo of a vaccination card as a separate document, or on a phone/electronic device.
  3. Documentation of vaccination from a health care provider or government record.

Guests who do not have evidence of vaccination will not be allowed entry into the building.


  • Masks are required in the chapel at all times.
  • If San Mateo County COVID positivity rate is 5% or over, we require a properly fitting face mask in shared areas (except when alone in a room, or while eating). If San Mateo County COVID positivity rate is under 5% we recommend wearing masks.
  • Groups may choose to make masks optional while in their conference room, and always need to wear masks in shared areas of the building.
  • Masking is not required outdoors on the Sisters of Mercy property.

Large Groups with more than seventy-five (75) participants:

  • Guests with a larger group of more than seventy-five (75 participants) must each supply evidence of having a negative COVID-19 PCR test within 72 hours prior to the arrival of your event, or a rapid test on the day of arrival.
  • Guests may take their rapid test in the lobby and wait for results. Guests must provide their own rapid test kits if planning to take the COVID test onsite.
  • Show document or electronic record from the COVID-19 PCR testing facility showing a negative result with the guest’s name and the date of the test.
  • Guests attending with a larger group of more than seventy-five (75 participants) who do not have evidence of a negative COVID-19 test will not be allowed entry into the building beyond the lobby.

Medical Emergency and Illness Policy:

  • If there is a medical emergency please call 911 immediately. Then, notify your contact person for your group, and the front desk so they can help facilitate emergency professionals onto the campus and to your location.
  • If someone becomes ill (non-emergent) during the retreat, please contact the point of contact for your retreat and call the front desk (650) 340-7474 or the security cell number for emergencies (650) 464-9941 to inform us of what is happening. The receptionist and/or the security personnel will assist you in getting help and inform the point of contact person from your group (if you haven’t already).
  • If the ill person is not able to leave Mercy Center of their own accord, we will call the local paramedics for assistance.
  • After seeking medical attention, please follow-up with Mary Dillard, Mercy Center Director at (650) 477-8984 to let us know how you are doing and provide us with any health information that may affect other guests or staff.
  • Since we are not a medical facility, we will not be able to let anyone convalesce or quarantine at Mercy Center but we will help you locate a nearby hotel if needed.
  • If, after arrival, you become ill and test COVID positive or if you are notified by someone you have been in close contact with that they are COVID positive, you will be required to leave Mercy Center immediately as we do not allow guests to quarantine on our property as we wish to reduce exposure or possible exposure to other guests, the Sisters in residence and our staff. Questions may be directed to Cristina Esguerra at (650) 340-7474 or Mary Dillard at (650) 477-8984. 

We look forward to welcoming you to Mercy Center Burlingame.

This policy may be changed and updated as more information becomes available. Mercy Center will comply with government issued directives regarding COVID-19, as well as make decisions based on the unique needs of our community.