Mercy Center Burlingame intends to continue to be a place of calm, peace, and wellness during this time. 

Due to the close proximity to the Burlingame Sisters of Mercy Residence we are currently requiring that all guests have a reservation and be fully vaccinated before entering the campus buildings.

Guests attending events with groups of more than seventy-five (75 participants) will be required to show evidence of a negative COVID-19 PCR test taken within 72 hours prior to arrival for your event.

  • All guests must supply evidence of being fully vaccinated for COVID-19 upon entry to our buildings. Please provide one of the following:
    • Show your vaccination card (which includes name of person vaccinated, type of vaccine provided, and date last dose administered).
    • A photo of a vaccination card as a separate document.
    • A photo of your vaccine card stored on a phone or electronic device.
    • Documentation of vaccination from a health care provider.
  • Guests who do not have evidence of vaccination will not be allowed entry into the building.
  • Each guest will complete a self-administered temperature check and complete the health-screening questionnaire upon entry to the building and each morning of the guest’s stay at Mercy Center.
  • [Groups with more than seventy-five (75) participants.]
    • All guests attending with a larger group of more than seventy-five (75 participants) must each supply evidence of having a negative COVID-19 PCR test within 72 hours prior to the arrival for your event.
    • Show document or electronic record from the COVID-19 PCR testing facility showing a negative result with the guest’s name and the date of the test. Guests attending with a larger group of more than seventy-five (75 participants) who do not have evidence of a negative COVID-19 PCR test will not be allowed entry into the building.

Mercy Center Burlingame has put in place CDC (Center for Disease Control) protocols and guidelines to help prevent the spread of the coronavirus:

  • Mercy Center Burlingame continues to follow CDC guidelines by requiring; properly fitting face masks everywhere in the building (except when alone in a bedroom or office room, or while eating in the dining room), social distancing and thorough hand washing. This applies to all individuals.
  • Meeting rooms, common areas, and bedrooms are being thoroughly cleaned and sanitized using CDC recommendations.
  • Sanitizing stations are placed throughout the building to encourage frequent use.
  • Frequently touched surfaces such as doorknobs and elevator buttons are being disinfected regularly and sanitized using CDC recommendations.
  • Spacing of chairs in the dining and meeting rooms are set up in accordance with CDC guidelines to allow for six feet of social distancing.

We are requiring the following of all guests: 

  • Take care of yourself and others by staying home if you have a fever (99.5 degrees F or higher), shortness of breath, or other COVID-19 symptoms. Please stay home if you have been in contact with someone with COVID-19 in the last 14 days.
  • You will be required to complete the COVID-19 Screening Questionnaire and take your temperature each day of your stay. (Please note: this questionnaire is for information only.  Do not fill it out in advance, as you will need to complete this form on site.)
  • Wear a properly fitting face mask everywhere and at all times in the building (except when alone in a bedroom or office room, or while eating in the dining room).
  • Cover your cough, sneeze, or yawn with a tissue. If a tissue is not available cough, sneeze, or yawn into your elbow.
  • Wash hands frequently throughout the day for at least 20 seconds.
  • When hand washing is not available, use hand sanitizer. Hand sanitizer will be available, but if you can, please bring your own.
  • Keep a distance of six feet from others at all times.

Medical Emergency and Illness Policy:

  • If there is a medical emergency please call 911 immediately. Then, notify the front desk, they can help facilitate health care professionals onto the campus and to your location.
  • If someone becomes ill (non-emergent) during the retreat, please contact the point of contact for your retreat and call the front desk (650) 340-7474 or the security cell number for emergencies (650) 464-9941 to inform us of what is happening. The receptionist and/or the security personnel will assist you in getting help and inform the point of contact person from your group (if you haven’t already).
  • If the ill person is not able to leave Mercy Center of their own accord, we will call the local paramedics for assistance.
  • After seeking medical attention, please follow-up with Mary Dillard, Mercy Center Director at (650) 477-8984 to let us know how you are doing and provide us with any health information that may affect other guests or staff.
  • Since we are not a medical facility, we will not be able to let anyone convalesce or quarantine at Mercy Center but we will help you locate a nearby hotel if needed.

Questions may be directed to Cristina Esguerra at (650) 340-7474 or Mary Dillard at (650) 477-8984.

We look forward to welcoming you to Mercy Center Burlingame.

This policy may be changed and updated as more information becomes available. Mercy Center will comply with government issued directives regarding COVID-19.