CANCELLATIONS / REFUNDS
 

Program Refund Policy:

  • If Mercy Center Burlingame (MCB) cancels a program, the total amount paid by those registered will be refunded.
  • If a guest doesn’t attend a program and does not cancel her/his registration at least 4 days in advance, no refund will be given.
  • No Refunds will be given if a guest leaves during the program.
  • MCB reserves the right to determine the method for refunding the program fee.

Refund Amounts:
Refunds must be requested in writing by sending the reason for your cancellation with your full name and contact information, and mailing address, to mcweb@sistersofmercy.org.

  • 14 or more days’ request by registrant to cancel registration, 50 % refunded after processing fee of $30.
  • 5-13 days’ request by registrant to cancel registration, 40% refunded after processing fee of $30.
  • 4 days or less request by the registrant to cancel registration, no refund will be given.

Note: No refunds will be given for programs with a fee of $100 or less.



Effective July 1, 2024

Payments:

  • Mercy Center will no longer accept checks as a form of payment. We will only accept debit/credit cards.
  • Failure to submit full payment by the event payment deadline will result in cancellation of registration.